Adding and withdrawing cash

The easiest way to add money to your account is with an instant bank payment. But you can also add cash by debit card or by monthly direct debit.

Follow our guide to setting up instant bank payments.

To add money by debit card:

Log into your online account and select Cash & Transfers > Add Cash from the menu.
If you have not already done so, you will need to register a UK debit card. Click on add card and enter your debit card details.
Then choose how much money to deposit and which of your accounts to add it to.
Click Add cash to confirm.

To add money by monthly Direct Debit:

Log into your online account and select Cash & Transfers > Direct Debit from the menu.
You will need the sort code and account number of the account you are paying the Direct Debit from.
Then choose the value of your monthly payment and the start date.
Select Submit to confirm the Direct Debit details and submit your account holder’s declaration.

If you are adding money to your ISA, please ensure you do not exceed your annual allowance. You cannot contribute more than £20,000 into all your ISAs in a tax year.

Adding your nominated bank account details

Adding cash to your account by bank transfer

Adding non-sterling currencies to your account

Withdrawing cash from your account

You can withdraw cash from your account by bank transfer.

Before you can withdraw cash

You need to add a nominated bank account to receive the payment.

You can do this through your online account. All you need is your bank details and the mobile phone you have registered with us.

Select Cash & Transfers > Bank Account from the menu. Then click add.
Choose your preferred currency and enter the details of your nominated bank account.
Click Check and Preview to receive your SMS verification.
Enter the six-digit code for verification.
Click to Confirm your bank details.

Please note that:

The address for your nominated bank account must match the address you have registered with us.
The bank account can be a UK Bank or Building Society account that is in your own name, or a joint account on which you are named.
Non-UK bank accounts can only be added upon receipt and verification of a bank statement.

Once you have added a nominated bank account

Log onto your online account and select Cash & Transfers > Withdraw/Transfer Cash from the menu.
Click on Bank Transfer to withdraw cash.
Click on Withdraw Cash.
Enter how much cash you wish to withdraw and which account to withdraw it from. You can also set a specific date for the cash to leave your account.
Select the currency you wish to withdraw.
To set up recurring payments, select Recurring from the Frequency menu.
Click Check and Preview to receive your SMS verification code.
Confirm your payment.

Your cash will be credited to your bank account by the end of the next working day if requested before 2pm. If you request your withdrawal after 2pm, you will receive your cash after two working days.

If you are withdrawing cash in a currency other than sterling or euros, there is a £15 charge per withdrawal. Please be aware that money withdrawn in other currencies may take longer to be credit to your account.

Please note that we require that you hold enough cash in your account to cover both your withdrawal and any relevant fees on the withdrawal date.

Urgent cash withdrawals

Currency	IBAN
Euros	GB92 NWBK 607202 08046700
US Dollars	GB39 NWBK 607301 08301050
Canadian Dollars	GB61 NWBK 607301 08301042
Australian Dollars	GB65 NWBK 607301 66001129
Hong Kong Dollars	GB43 NWBK 607301 66001137
Singapore Dollars	GB18 NWBK 607301 66001102
Swedish Krona	GB96 NWBK 607301 66145392
Swiss Francs	GB21 NWBK 607301 66145384

Adding and withdrawing cash

How to add money to your SIPP by bank transfer

Before you can withdraw cash

Once you have added a nominated bank account

How to make an urgent cash withdrawal