Customer hub

Welcome to interactive investor. As an ii customer, you have access to a wealth of services, tools and information to help you on your investment journey. 

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Getting to know your account

An overview of the features and tools available to you.

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Adding and withdrawing cash

How to fund your account, including adding foreign currency for international trading.

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Buying and selling investments

Learn how to place trades, find investment ideas and more.

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Transfers

Includes how to transfer to ii, how long it should take, and what you can transfer across.

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Our fees and charges

See a full list of our charges, including trading costs and foreign exchange fees.

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How to contact us

If you need to get in touch, we're here to help.

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Trouble logging in

Learn how to place trades, find investment ideas and more.

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Update your personal details

How to update your address, contact details, bank account details and more.

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Service plans

If you expect to make a lot of trades, we offer upgraded service plans to help reduce your costs.

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Regular investing

Top up your investments monthly without paying trading fees.

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Keeping your money safe

Learn more about how we keep your money and your account secure.

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