Trouble logging in

If you are having trouble logging into your account, please check that you have entered your email and password correctly. 

Password

Login passwords are case sensitive. Passwords need to be between 8 and 50 characters long and include at least 1 upper case character, 1 lower case character and 1 digit. The special characters £ and & not permitted.

If you have forgotten your password: 

• Enter your email into your login page. Then click continue. 
• Click the Forgotten your password? link. 
• Your email address will be prefilled click continue to request a password reset email.
• You will then receive an email from interactive investor. 
• Click on the link within the email and create a new password for your account.