Call us

To update your contact telephone number, e-mail address or address
0345 646 2366
+44 113 346 2366 (calling from abroad)

Find out more: Update contact details

For help accessing your account online
0345 646 2365
+44 113 346 2365 (calling from abroad)

Find out more: Trouble logging in

Opening hours: 7.45am to 5.30pm (GMT) Monday - Friday 

To fund an ISA, JISA or Trading Account
0345 646 2361
+44 113 346 2361 (calling from abroad)

Find out more: Adding money to your account

To make a SIPP contribution
0345 646 2368
+44 113 346 2368 (calling from abroad)

Find out more: SIPP monthly employer contribution

Opening hours: 7.45am to 5.30pm (GMT) Monday - Friday 

To discuss withdrawals and bank account details for your ISA, JISA or Trading Account
0345 646 2361
+44 113 346 2361 (calling from abroad)

Find out more: Withdrawing money from your account

To discuss taking money from your ii SIPP
0345 646 2368
+44 113 346 2368 (calling from abroad)

Find out more: SIPP Drawdown

Opening hours: 7.45am to 5.30pm (GMT) Monday - Friday 

For queries relating to an Internal transfer of shares from your ii Trading Account to your ISA (Bed & ISA) 

0345 646 2367
+44 113 346 2367 (calling from abroad)

Find out more: Bed and ISA transfers

For queries relating to an Internal transfer of shares between any other eligible account types (check the article below to see which accounts are eligible before calling)

0345 646 2385 
+44 113 346 2385 (calling from abroad)

For queries relating to an internal cash transfer between two ii accounts

0345 646 2371 
+44 113 346 2371(calling from abroad)

Find out more: Internal transfers (transferring between your ii accounts)

Opening hours: 7.45am to 5.30pm (GMT) Monday - Friday

For queries relating to the transfer of investments between ii and another provider.

0345 646 2370 

+44 113 346 2370 (calling from abroad)

Find out more: How to transfer investments | How to transfer a pension to ii | Deposit share certificates

Opening hours: 7.45am to 5.30pm (GMT) Monday - Friday

To place a trade
0345 646 2367
+44 113 346 2367 (calling from abroad)

Find out more: How to buy and sell investments

To cancel a trade
0345 646 2362
+44 113 346 2362 (calling from abroad)

Find out more: Cancel Trade

To discuss an existing trade
0345 646 2369
+44 113 346 2369 (calling from abroad)

Opening hours: 7.45am to 5.30pm (GMT) Monday - Friday 

For International Trading: 5.30pm to 9.00pm (GMT) Monday – Friday

For queries regarding an existing or upcoming corporate action
0345 646 2364
+44 113 346 2364 (calling from abroad)

Find out more: Corporate Actions

To make an election
0345 646 2363
+44 113 346 2363 (calling from abroad)

Opening hours: 7.45am to 5.30pm (GMT) Monday - Friday 

If you’d like to talk to us about the ii SIPP
0345 646 2368
+44 113 346 2368 (calling from abroad)

Find out more: SIPP monthly employer contribution | SIPP Drawdown

Opening hours: 7.45am to 5.30pm (GMT) Monday - Friday 

If you need to talk to us about a bereavement enquiry:

0345 646 2396

+44 113 346 2396 (calling from abroad)

Find out more: Account holder has passed away

Opening hours: 7.45am to 5.30pm (GMT) Monday - Friday

For all other enquiries:
0345 607 6001
+44 113 346 2309 (calling from abroad)

Opening hours: 7.45am to 5.30pm (GMT) Monday - Friday 

For International Trading: 5.30pm to 9.00pm (GMT) Monday – Friday